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support@hormoniousapp.com

Typical response time: within 24 hours

Frequently asked questions

Getting started
You enter the date of your last period during onboarding, and the app calculates your current phase (menstrual, follicular, ovulation, or luteal) automatically. Your targets update each day based on where you are in your cycle.
That's completely normal. You can update your last period date at any time from the app settings, and the app will recalculate your phase. We're also building cycle prediction that will get smarter the longer you use the app.
Yes — Hormonious is built for every stage of womanhood. During onboarding, select your current life stage (pregnant, postpartum, perimenopause, menopause, etc.) and the app switches to a fully different set of targets, guidance, and coaching specific to that stage.
Subscription & billing
Subscriptions are managed through Apple. To cancel, go to Settings on your iPhone → tap your name → Subscriptions → Hormonious → Cancel Subscription. You'll retain access until the end of your billing period.
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Hormonious charge, and select "Request a Refund." You can also email us at support@hormoniousapp.com and we'll help guide you through it.
Try restoring your purchase: open the app, go to Settings → Restore Purchases. If that doesn't work, email us at support@hormoniousapp.com with your Apple ID email and we'll sort it out.
App & account
Just tell your AI coach what you ate in plain language — "I had scrambled eggs with toast and a coffee" — and the coach handles the rest. No barcode scanning, no searching databases. You can also type or use voice input.
Email us at support@hormoniousapp.com with the subject "Delete my account" and your registered email address. We'll permanently delete your account and all associated data within 30 days.
First, try force-quitting and reopening the app, then check for updates in the App Store. If the issue persists, email us at support@hormoniousapp.com with a description of what happened and your device model and iOS version — we'll investigate right away.